Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CA
CONTINENTAL AUTO GROUP
Vehicle Acquisition Specialist - Mercedes-Benz of San Juan
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
The Acquisition Specialist will be working under the direction of the Pre-Owned Sales Director and Acquisition Manager to identify potential vehicle acquisitions and opportunities for Mercedes-Benz of San Juan's Pre-Owned Inventory. Also, will be responsible for scheduling appointments with customers for appraisals as well as provide information and approved offers to customers. Responsibilities/Duties include but are not limited to: Identify potential acquisition units. Set appointments for appraisal. Provide information and approved offers to prospective customers. Follow up on opportunities to do business. Encourage customers to post an online review on the experience. Communicate with the service advisors on open ROs that could convert into a business opportunity. Communicate daily with the Acquisition Manager on service appointments, sales staff opportunities, and follow ups.
Qualifications/Requirements:
Previous customer service experience is preferred, but not required. Effective communication. Willingness to learn and develop. Confidence when talking to customers. Must have held a valid driver's license for at least 1 year. Must be at least 18 years of age to be considered.Hours:
This is a full-time position. Monday through Friday from 8:00 am- 5:00 pm
Compensation:
43K salary per year + commission CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.Core Values:
Transformational Not Transactional- Be Transformational We do what we say we're going to do We encourage and support each other We're committed to continuous growth View benefit details here: https://www.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance Employer Paid Life Insurance Employer Paid Medical Insurance Employer Paid Health Savings Account Contribution Employer Paid Wellness Clinic Employer Paid Flu Vaccinations Every Fall Employer Percentage Matching for 401k Employer Paid Parental Leave Employer Paid Employee Assistance Program 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days) 5 Paid Time Off Vacation Days/Year (60 days- 1 year) 14 Paid Time Off Vacation Days/Year (1 year
- 3 years) 19 Paid Time Off Vacation Days/Year (3
- 7 years) 24 Paid Time Off Vacation Days/Year (7+ years) Annual Christmas Bonus Based on Tenure Annual Christmas Party Annual Employee Appreciation Dinner Employee Vehicle Purchase Program Employee Discounts on Collision Repair, Parts, and Service Bi-Weekly Pay Periods, Paid on
Fridays Holidays:
Thanksgiving, Christmas & New Years Employer Paid Lunches Every Saturday Employer Paid Lunches/Dinners- Special Occasions (Blood Drives, Birthdays, Awards, etc.