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RICHARD HARDY & ALAN SANFORD : SILSBEE MOTOR CO

Service Support Specialist

Entry-Level JobVerifiedNo experience needed
Pay: $23,000–$41,000/yr
Posted: 4 weeks ago
Location: Silsbee, TX (Onsite)
Last Updated: 4 days ago
Hours: Full-Time
Expires: 10/12/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

More Like This Salary Not Available Position range in Hardin County $23k - $41k Per Year Service Support Specialist
RICHARD HARDY & ALAN SANFORD
:
SILSBEE MOTOR CO
Occupation:
Customer Service Representatives
Location:
Silsbee, TX - 77656
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
08/19/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
08/22/2026
Expires:
09/18/2026 Job #: 17057581 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 6 Month(s) DL Required Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Shift Day Shift Help for . Service Support Specialist Entry-Level | Silsbee Motor Company Service Department Hours are Monday through Friday 9:00 AM to 6:00 PM Pay is based on experience.
Primary Role:
Provide customer service and administrative support to the automotive service department while learning the various functions of the department. This position serves as a support role for customers, service advisors, technicians, and parts personnel, with opportunities to take on additional responsibilities and advance within the department.
Core responsibilities:
Answer phones and assist customers Greet customers and direct them to the appropriate team member Take and relay messages Assist with customer communication and follow-up Help with vehicle/service status communication Pick up and deliver parts as needed Assist with service department paperwork and data entry Support service advisors and technicians with daily administrative needs Maintain organized service office and customer areas Assist with scheduling and other department needs Learn service department processes and procedures Take on additional responsibilities as training and experience develop
Growth Opportunities:
As the employee gains knowledge and demonstrates proficiency, they may be trained in service estimating/quoting, warranty processing, repair orders, customer follow-up, scheduling, and other Service Advisor responsibilities, with the potential to advance into a Service Advisor or other service department position.