Customer Service Representative TXG Industries South Houston, TX Job Details Full-time $15 - $22 an hour 16 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Customer records maintenance Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Word embeddings Client file management Desktop applications Physical document handling Technical Proficiency Editing File organization Quality data entry Office record organization Customer data entry Full Job Description Job Summary We are seeking an energetic and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your ability to communicate effectively, manage multiple tasks efficiently, and demonstrate technical proficiency will be key to delivering outstanding customer experiences. This paid position offers an opportunity to develop your administrative and client service skills within a vibrant work environment. Duties Respond promptly and courteously to customer inquiries via email and phone, ensuring clear and professional communication at all times Manage front desk responsibilities, including greeting visitors, handling incoming calls, and directing clients to appropriate departments Utilize office management software such as Microsoft Office, spreadsheets, and productivity tools like Word processing and data entry applications to organize information accurately Maintain organized filing systems, update client records, and perform routine clerical tasks such as proofreading documents and managing calendars Provide exceptional customer support by addressing questions, resolving issues efficiently, and maintaining positive client relationships Requirements Excellent customer service skills with a friendly phone etiquette and professional demeanor Ability to learn Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Strong organizational skills with keen attention to detail in filing, proofreading, and document management Demonstrated computer literacy and technical proficiency in productivity software applications Effective time management skills to prioritize tasks efficiently in a fast-paced environment Join us as a Customer Service Representative where your enthusiasm, organizational talent, and commitment to excellence will help us deliver top-tier service while advancing your career in a supportive setting.
Pay:
$15.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply Ability to