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Southlake Crossing Animal Clinic

Experienced Veterinary Client Service Representative- PART TIME

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$41,387 / year median in Texas

-1% projected decline

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Job Description

Southlake Crossing Animal Clinic is a well established 3 doctor practice in beautiful Southlake. We are currently looking for an Experienced Veterinary Customer Service Representative to help support our busy front desk. Our CSR's hold a very important role by being the first point of contact to our clients and their pets. This position requires a highly motivated, compassionate, hard working individual that has outstanding communicative and multitasking skills. The individual that we seek will welcome guests positively and warmly, develop long-term relationships with clients and staff members, and execute all administrative tasks to the highest of standards. Not only should you have a love of animals, but also the desire to further your knowledge of veterinary medicine to better serve our clients and their pets.
RESPONSIBILITES
Greet and welcome guests with a friendly manner as soon as they arrive in the clinic, as well as over the phone Schedule appointments accurately Answer incoming calls expeditiously with a smile on your face Enter client/patient information accurately in our PIMS system Answer routine questions and provide accurate information in-person and via phone regarding preventative veterinary care and routine medications. Respond to emails and text messages, and fax documents promptly Ensure the reception area is kept clean and presentable to our clientelle
SKILLS:
Exceptional customer service skills Outstanding time management skills Computer skills with basic knowledge of Word Posses a professional, mature, and friendly attitude Solid written and verbal communication skills Excellent organizational skills Fast learner Ability to prioritize tasks Enjoy working with animals If you feel you meet all the criteria the we are asking and are ready to join a really great team and your looking for a long term position, then please apply! We look forward to meeting and talking with you about this position.
Pay:
$14.00 - $17.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Life insurance Uniform allowance Vision insurance
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person