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Careers | The Friedkin Group

Collision Center Estimator - Northside Lexus

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$50,123 / year median in Texas

+11% projected growth

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Job Description

Experienced Collision Center Estimator - Northside Lexus Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way. Prior experience as an estimator or in a customer service role is preferred. Job Responsibilities Prepare honest, accurate and complete damage estimates for customers Inspect damaged vehicles thoroughly using standard written procedures Estimate repair costs and the anticipated time needed to complete them Monitor repairs as they are made and track costs, labor and materials Ensure that all work meets quality standards Provide exceptional customer service and follow-up Coordinate and communicate actions within the dealership and the collision center Qualifications and Professional Attributes Demonstrated ability to work professionally and courteously with customers A people-focused mindset and a passion for providing great customer service Proficiency with multiline phone systems and computers Ability to work in a fast-paced work environment Strong organizational and time management skills Professional appearance and strong work ethic Must be able to communicate clearly and effectively in English Education and/or Experience High school diploma or GED Customer service experience is a plus Compensation Compensation is based on experience and commensurate with Fortune 500 companies.

What We Offer:

Comprehensive On-The-Job Training and Opportunity for Advancement Competitive Pay Plans Clean Work Environment A Well-Established Company and Stellar Reputation Vacation and Holiday Pay Excellent Medical, Dental and Prescription Drug Plans Life and Disability Insurance 401(k) Investment Plan with Employer Match Employee Assistance Program Tuition Assistance Voluntary Benefits and much more! About Our Dealership Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. With our recent business growth we are in need of quality individuals to staff our dealership needs. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. Check us out on

Social Media :

Northside Lexus Facebook Northside Lexus Instagram

•The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.

Qualifications:

UNAVAILABLE