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Texas Family Initiative LLC

Courtesy Supervision Specialist

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Description •Average hourly rate is $19.23 (including wage, incentives, bonuses, overtime, shift differential, etc.)•Do you like working with children and families? Do you want the ability to work Hybrid? Then Texas Family Initiative has the job for you! We are looking for full-time Courtesy Supervision Specialist to add to our team! All you need is an accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Valid Texas Driver's License. A Day in The Life as a Courtesy Supervision Specialist As a Courtesy Supervision Specialist you will be responsible for promoting the achievement of permanency for children in the Managing Conservatorship of DFPS by providing local supervision and services for children and families from other areas of the state into Region 3 as well as children placed into Texas through ICPC. This position also serves as Psychiatric Hospital liaison as well as liaison to children placed with TDJJ. What We Are Looking For We are looking for someone who is compassionate, eager to learn, and who wants to help families in times of crisis to build on their strengths for healthy, long-lasting relationships by connecting them with community resources to improve their lives. We want someone who has a desire to help children grow, learn, and build healthy families and a strong desire to advocate for children and their families! Why you should work for Mainstream Nonprofit Solutions We offer a wide variety of benefits, including flexible scheduling! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays! We offer a longevity bonus and tuition reimbursement! As a bonus, you get to work with a
FANTASTIC
team who are all dedicated to the mission and vision by being devoted to the strength of family and to be nationally recognized for excellence in service, education, and advocacy. If you want to make a difference in a child's life, join our team today! TFI is an Equal Opportunity Employer. To apply, please visit www.tfifamily.org/employment Requirements Predictive Index assessments hiring managers determine if a candidate may be a good match for the position. Please complete a Predictive Index assessment at the following link below: https://assessment.predictiveindex.com/692W/9320d844-50cb-4819-b3a0-da4219e7a068?type=candidateba The PI Assessment takes 5-7 minutes to complete. There are no right or wrong answers.