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TEMPLE-CITY OF
Customer Care Specialist
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Job Description
$19.78
Per Hour DOE (Depends on Experience)
Position range in Bell County $12.08 - $18.88 Per hour Customer Care Specialist
TEMPLE-CITY OF
Occupation:
Customer Service Representatives
Location:
TEMPLE, TX - 76503-0987
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
09/16/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/19/2026
Expires:
10/16/2026
Job #: 17069793
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
24 Month(s) Typing Speed
40 + wpm Schedule
Full Time Job Type
Regular Duration
Permanent Employment Benefits Help for . Summary
Responsible for performing routine accounts receivable transactions and general office duties. Performs financial related work and analysis as required. Provides accurate information and professional assistance to customers. Research, documents, and resolves customer account issues and concerns. Analyzes customer accounts and reports. Essential Duties And Responsibilities Establishes, maintains, and closes utility accounts to include processing account changes and creating work orders
Receives cash, checks, and credit card payments
Posts utility payments, deposits, and other accounts receivables
Balances all monies and payments received daily
Assists customers, internal and external, with general questions and account inquiries, via email, in person and on the phone
Assists other Customer Care Specialists as needed
Assists with special projects, reports, or assignments when required to ensure customer accounts are maintained and billed accurately
Follows policy, procedures, and safety guidelines
Performs other duties as assigned Minimum Qualifications High School diploma or equivalent
Two (2) years of experience in professional office environment providing customer service
Ability to successfully pass a typing test Preferred Qualifications Experience in utility billing customer service in municipal government environment
Experience in banking
Benefits
- Dental Insurance