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SC
SH Chinese Restaurant
Cashier/Customer Service
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
The Cashier / Hostess is responsible for creating an excellent first and last impression for every guest. This position welcomes customers, assigns tables, answers phone calls, takes takeout orders, processes payments accurately, and supports smooth communication between guests, servers, and kitchen staff. The ideal candidate is friendly, organized, professional, and able to work efficiently in a fast-paced restaurant environment.