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TruFit Athletic Clubs

Customer Service / Front Desk SR

Pay: Not specified
Posted: 3 weeks ago
Location: 6 locations (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/26/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Description Front Desk Team Member Why Join TruFit Athletic Clubs?
  • Growing, and So Can Your Career.
Opening new clubs. Developing leaders.
Competitive Benefits:
Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
  • Inclusive Work Environment:
    Join a team that values integrity, service, courage, responsibility, and passion.
  • Complimentary TruFit Membership:
    All teammates enjoy a free membership to stay healthy and live what we believe!
  • Discounted Personal Training:
    Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities
  • Welcome and check in members with a positive and professional demeanor.
  • Answer questions about memberships, amenities, and services.
  • Maintain a clean and organized front desk area. Qualifications
  • Friendly and outgoing personality with strong communication skills.
  • Basic computer and customer service experience preferred.
  • Ability to multitask in a fast-paced environment. About TruFit Athletic Clubs At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day:
  • Integrity
  • We do what's right, not what's easy.
  • Service
  • We put our teammates and members first in every interaction.
  • Courage
  • We lead with strength, even in uncertainty.
  • Responsibility
  • We take ownership of our roles, results, and relationships.
  • Passion
  • We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals. Requirements High School Diploma or GED required. Schedule flexibility to include evenings and weekends. Previous front desk experience. Proficient in Microsoft Office. Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.