A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
More Like This
Between $11.25 and
$15.50
Per Hour DOE (Depends on Experience)
Position range in Orange County $12.12•$19.65 Per hour Customer Service Associate•Big Lot's
Variety Stores LLC
Occupation:
Customer Service Representatives
Location:
Vidor, TX•77662
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
08/14/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
08/18/2026
Expires:
09/13/2026
Job #: 17055412
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for . Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education:
Prefer completion of high school or equivalent.
Ability to follow directives and interpret retail operational documents as assigned.
Experience:
Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements:
Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability:
Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies:
Customer Focus
Developing Potential
Results Driven
Strong Organizational Skills
Communication Skills
Problem Solving/Decision Making
Job Knowledge and Relationship Management Working Conditions Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, to include evenings and weekends.
Occasional use of ladders required.