Customer Care Specialist (Part-Time and Temporary)

Customer Care Specialist (Part-Time and Temporary) The Bio Dude Inc - 4.3 Webster, TX Job Details Temporary | Part-time 16 hours ago Benefits Employee discount Qualifications High school diploma or GED Exotic animal handling Full Job Description Customer Care Specialist Part-Time and Temporary | Onsite | Webster, TX The Bio Dude is hiring a Customer Care Specialist to support our retail customers, maintain inventory accuracy, and help deliver an exceptional in-store and remote customer experience. This role is ideal for someone who enjoys helping people, staying organized, and working in a fast-paced environment—especially if you have an interest in reptiles and amphibians. What You'll Do Provide friendly, knowledgeable customer service in-store, by phone, and via email Assist customers with product selection and reptile/amphibian care guidance Accurately process sales transactions, returns, and exchanges Maintain inventory accuracy, restock shelves, and keep the store clean and organized Track customer interactions and ensure timely follow-up and issue resolution Assist with inventory tracking, loss prevention, and operational reporting Support marketing initiatives, promotions, and in-store events Stay current on product updates and reptile care best practices Follow OSHA safety standards and company policies Participate in ongoing training and development Opportunity to assist with trade shows and special events Tools & Systems You'll Use Shopify, SKULabs, Front, Nextiva Slack, Google Workspace, Microsoft Office Inventory kiosks and POS systems Social media and basic website support tools Schedule Part-time,