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Texas EZPAWN L.P.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Address:
817 N. Texas Weslaco, Texas 78596
Brand:
EZPawn We want you to join us for a career not a job. At EZCORP we are looking for Part-Time Customer Service Team Member to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and training to enhance your skills in a fun and fast paced environment that comes with competitive pay, bonus potential and great benefits! Hiring immediately for Part-Time Customer Service Team Member! Working for EZCORP is not just a job; it is a career! We offer a structured 7-day training program with ongoing development to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to meet many new people! Start your career as a Part-Time Customer Service Team Member in our 7-day paid training program. In addition to a great career, here are some of the other things we offer our
Part-Time Customer Service Team Members:
Competitive Wages Monthly Bonus Potential Part-time Working Hours 20 to 25 Hour per week 401(k) with Company Match Part-time Paid Time Off Benefit Part-time Holiday Pay Store Discount Here's what you can expect as a
Part-Time Customer Service Team Member :
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Part-time Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loan payments, and extensions Performing opening and closing store duties Requirements for the Part-Time Customer Service Team Member role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as a member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of store merchandise, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the
S&P 1000
Index and NASDAQ Composite Index. To view documents you have acknowledged, navigate to the My Tasks section on the Candidate Home tab. Click the Completed tab. Click the blue Review Documents text for the desired Job Title.