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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Utah data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,159 / year median in Utah
-8% projected decline
Job Description
Customer Service Representative FatCats Entertainment - 3.3 Clinton, UT Job Details Part-time 20 hours ago Qualifications Retail sales transactions Retail customer service procedures Customer communication Shelf stocking Cash register operations Customer engagement Venue customer assistance Clean workspace maintenance Guest rapport building Full Job Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle other tasks to keep our guests happy. This role is perfect for someone who thrives in a busy environment, communicates well, and works great with a team. Your day starts with a check-in with a Shift Lead, then you grab a radio and cash drawer. You'll spend your shift helping guests buy movie tickets, sign up for our loyalty program, get their popcorn, and search for ways to proactively "wow" our guests. When things slow down, you help clean, restock, and cover other stations as needed. Before your shift ends, ensure everything is in order, and then check with the Shift Lead before clocking out. The Schedule We're busiest when others are having fun, so we need people who can work nights, weekends, and holidays. We will always try our best to accommodate your schedule. Most shifts start between 4 pm and 6 pm and go until 9 pm or 12 am Requirements Job Requirements Work well with others and communicate clearly. Engage with guests to create great experiences. Be proactive and think ahead to see what needs to be done. Handle various tasks like accurately running the register, cleaning, and restocking. Manage time and tasks efficiently.