A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service Admin Premier Building Supply•3.4 Lindon, UT Job Details $20•$22 an hour 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Accounting systems Computer operation Customer communication Professional ethics CRM system proficiency
Full Job Description Pay Range:
$20.00•22.00 per hour depending on experience We are seeking a passionate and dedicated Customer Service Representative to join our team!
Key Responsibilities:
Receive calls for warranty and service calls, document requests, and prepare job tickets Responsible for arranging work schedules Manage job work tickets with the internal system Accountable for contacting national builders and customers to verify the readiness of job sites Role requirements: Some customer service experience Knowledge of accounting and CRM software Fluent English/Spanish language skills are a plus Knowledge of Microsoft Office products, including Word, Excel, and Outlook Excellent communication and interpersonal skills Ability to prioritize, multitask, and manage time efficiently Knowledge of customer service ethics, principles, and procedures Physical demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weights and sit for extended periods to complete your computer job.
Benefits:
Competitive hourly wage Medical, dental, and vision coverage Company-Paid Life Insurance IBP Foundation Scholarship opportunities Paid vacation and holidays Employee Financial Assistance Program Opportunities for growth and advancement. 401(K) with company matching Supplemental Insurance (Short•and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance Premier Building Supply is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service•these aren't just words; they represent how Premier Building Supply does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service. Find your next career opportunity and join our team at Premier Building Supply ! EEO Statement IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Education Preferred High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
