Customer Service Representative Faye's Laundry & Dry Cleaning - 4.3 Ogden, UT Job Details Part-time $10 - $13 an hour 12 hours ago Benefits Health insurance Dental insurance Employee discount Professional development assistance Flexible schedule Referral program Qualifications Computer operation Confidential information handling Phone communication Administrative experience Desktop applications Organizational skills Multi-line phone systems Office management File organization Office phone management Time management Office record organization Customer data entry Full Job Description Job overview Join our team as a Customer Service Representative and help make every customer's experience a positive one. You'll be one of the first people customers meet or speak with, so your warm welcome, helpful answers, and dependable follow-through will make a real difference. This role combines customer service with front desk and office support. You'll greet visitors, answer calls, help customers find the information they need, and keep records and schedules organized. Each day brings a mix of tasks, giving you the opportunity to build your communication, organization, and administrative skills while helping the office run smoothly. We're looking for someone who enjoys working with people, takes pride in staying organized, and can approach changing priorities with a calm, helpful attitude. You'll work with a team that values courteous service, reliability, and learning on the job. If you're ready to contribute, develop your skills, and help create a welcoming environment for customers and coworkers, we'd love to hear from you. Responsibilities Welcome customers at the front desk and direct incoming calls using a multi-line phone system. Answer customer questions, provide information about products or services, and help resolve concerns. Enter data, file documents, and maintain accurate records using Microsoft Office and Google Workspace. Schedule appointments and maintain calendars. Keep the front desk and customer-facing areas clean, organized, and professional. Handle confidential information discreetly. QualificationsRequired Basic computer skills and the ability to use or learn office software. Strong organization and time-management skills, including the ability to prioritize tasks. Clear, courteous communication and professional phone etiquette. Care and accuracy when entering, reviewing, and maintaining records. Professional handling of confidential information. Preferred Spanish-English bilingual communication skills to assist customers who prefer to communicate in Spanish. Experience in an administrative or customer service role. Experience with multi-line phone systems or front desk operations. Familiarity with QuickBooks or basic bookkeeping. Dental or medical receptionist experience. Benefits Employee discount Flexible schedule Professional development assistance Referral program Join us as a Customer Service Representative where your proactive approach and friendly demeanor will help create positive experiences for every customer. We value your skills in office management, communication, and organization—empowering you to grow professionally while supporting our team's success!

Pay:

$10.00 - $13.00 per hour

Benefits:

Employee discount Flexible schedule Professional development assistance Referral program

Work Location:

In person