Customer Service Advocate

• Bilingual Spanish Required Prov Inc
• 4.0 Sandy, UT Job Details Full-time $16
• $19 an hour 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off 401(k) matching Life insurance Qualifications Spanish Customer communication English High school diploma or GED Typing Full Job Description Customer Service Advocate (Bilingual Spanish/English)
• Full-Time (Onsite) Prov Inc | Sandy, UT 84070 | $16
• 19/hour

Schedule:

Mon-Fri | 11:00AM

• 7:30PM Join Prov Inc in Sandy, Utah as a Customer Service Advocate and be part of a supportive team where your empathy, communication skills, and problem-solving abilities make a real impact every day.

This is a fully in-person role focused on delivering 5-star customer service through inbound calls and accurate documentation. What You'll Do Take inbound calls and deliver 5-star service Answer inbound calls and assist customers with questions and concerns Provide clear solutions and support test scheduling Document all interactions in a call center database/CRM Collaborate with team members and troubleshoot minor tech issues What You Need Bilingual Spanish/English (required) High School Diploma or equivalent Customer service or call center experience (preferred) Strong verbal/written communication skills Comfortable with computers, webcams, and minor troubleshooting Typing speed 30+ WPM Reliable, detail-oriented, adaptable, eager to learn PayBenefits $16

• 19/hour 401(k) with employer match Medical, DentalLife Insurance (+ supplemental options) Paid holidays + PTO Paid trainingongoing support

Snack/Drink Room Work Location:

Onsite in Sandy, UT Apply today and grow your career with Prov Inc!

EEO:

Prov Exam is an Equal Opportunity Employer committed to a diverse and inclusive workplace .