Customer Service Associate Sure-Loc Hardware LLC South Salt Lake, UT Job Details Full-time $17 - $21 an hour 1 hour ago Benefits Health insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Flexible schedule Qualifications Customer communication Active listening Customer service High school diploma or GED Attention to detail QuickBooks Time management Full Job Description Customer Service Associate Sure-Loc Hardware is looking for a friendly, professional, and customer-focused Customer Service Associate to join our growing team! Customer service is our top priority, and we're seeking someone who enjoys helping customers, thrives in a fast-paced office environment, and takes pride in delivering exceptional service. This position is vital to our team and there will be ample opportunities to grow with the company. Responsibilities Answer and direct incoming customer calls in a professional and courteous manner Process customer orders accurately and efficiently Take and relay messages to appropriate team members Provide administrative and office support as needed Close communication with other departments to better assist customers Build strong customer relationships by delivering outstanding service and support Assist customers with inquiries and ensure timely resolution of concerns Qualifications Excellent attention to detail, communication and interpersonal skills Strong customer service orientation and commitment to customer satisfaction Exceptional clerical and administrative abilities Proficiency in Microsoft Office, including Excel, Word, and Outlook Experience with QuickBooks (preferred) Ability to retain and manage detailed customer information and requirements Strong organizational, multitasking, and time-management skills Excellent written, verbal, and active listening skills Positive attitude and cheerful disposition High school diploma or equivalent Experience with invoices and credit memos (preferred) Compensation & Benefits $17.00 - $21.00 per hour , depending on experience (DOE) Opportunities for career advancement and professional development Supportive team atmosphere Professional, friendly, clean, and enjoyable work environment If you take pride in delivering exceptional customer service and are looking to build a long-term career with a growing company, we encourage you to apply and become part of the Sure-Loc Hardware team.

Job Type:

Full-time Pay:

$17.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person