Customer Service Representative, Medical Store

3530 S Main Street, South Salt Lake, UT 84115

Full-time Job Description'

Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to: Greet customers in a professional and enthusiastic way

Answer telephone calls promptly

Demonstrate in-depth knowledge of products, placement, availability, price and use

Efficiently assess customer needs for product or services

Educates patients/clients on medical products and services

Fit and sell medical products and services to customers

Process customer orders and accurately input customer orders into the computer

Handle cash sales accurately

Keep showroom stocked, clean, organized and presentable

Perform other tasks as assigned or necessary Qualifications High school graduate or equivalent

Medical background/experience is a plus

Excellent customer service skills

Ability to work with diverse clientele

Ability to frequently lift up to 50 lbs. and to occasionally lift up to 100 lbs.

Ability to sit, stand and walk for extended periods of time

Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position Additional Information

Norco offers a competitive compensation/benefit package, including: Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA) Medical and Dependent Care Flex Accounts (FSA)

Life Insurance provided at no cost to employee by Norco Supplemental Accident, Disease, and Life Insurance options

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products sold by Norco Company Information

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live. Norco, Inc is an Equal Opportunity/Affirmative Action EmployerNorco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Norco, Inc is a Drug-Free workplace.