Palm Life Customer Service Representative eSupplements LLC Vineyard, UT Job Details Full-time $17 - $20 an hour 19 hours ago Benefits Health savings account Health insurance Dental insurance On-the-job training Vision insurance 401(k) matching Life insurance Qualifications Customer communication High school diploma or GED Desktop applications Technical Proficiency Full Job Description Palm Life Customer Service Representative Reports to:

Director of Customer Service Job Type:

Full-time |

Location:

In-person |

Schedule:

Mon - Fri, Day shift Palm Life exists to make supplements you can trust, built on transparency and quality ingredients. Every ingredient is listed. Every dose is disclosed. Nothing is hidden behind a proprietary blend. We hold ourselves to one principle: if we can't stand behind it, we don't put it in the bottle. Position Summary Our amazing team is growing, and we are looking to add a Full-Time Customer Service Representative to accelerate our growth. In this role, you will deliver excellent customer support by answering inquiries, resolving basic issues, and managing customer communications across multiple channels to ensure concerns are addressed professionally and promptly. Duties Manage customer accounts and track orders. Respond to inquiries and complaints. Resolve customer issues via call and email requests. Communicate effectively with customers and carriers. Create replacement/manual orders. Requirements High school diploma or GED. Excellent verbal and written communication skills. Proficient in using computer systems and software applications. Strong problem-solving abilities and attention to detail. Receptive to constructive feedback. Familiarity with Zendesk, Google Drive, and Shopify is a plus.

Training:

On-the-job training provided Benefits Employer-sponsored medical, dental, vision, and life insurance. 401(k) matching and Health Savings Account (HSA). Palm Life is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sex (including pregnancy, sexual orientation, gender identity or expression), veteran status, or any other characteristic protected under applicable law. E04JI802recr409biuo