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Customer Engagement Specialist
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Utah data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,159 / year median in Utah
-8% projected decline
Job Description
Job Overview Join the Riley Taylor Agency Customer Service Dream Team! Are you the kind of person who brings energy, positivity, and a \"let's-do-this\" attitude everywhere you go? Love connecting with people and making their day better? Then we want YOU on our Customer Service Team!
Location:
West Jordan Utah (but well help you get licensed if you're not yet!)
Position Type:
Full-time, salaried + commission (you're in charge of your earnings!)
Training:
30 days of hands-on guidance + 30 days of goal-crushing support. After that? The sky's the limit. Were a small team with BIG dreams and even bigger personalities think of us as your work-family! If you're looking for a place where your work matters, your ideas are heard, and your teammates cheer you on, this is it. Sound like your kind of place? Send us your resume and lets chat. We can't wait to meet you!
Salary Range:
$36,000.00 - $65,000.00 per year Benefits Annual Base Salary
+ Commission
+ Bonus Opportunities Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Netflix Audible Gym Membership Requirements You're a great fit if you: Communicate like a champ (written and spoken). Are detail-obsessed and organized. Can juggle tasks without dropping the ball. Make smart decisions with confidence and professionalism. Are a Microsoft Office wizard Have a Utah Property & Casualty Insurance License (Life Insurance a bonus!) - or are open to getting licensed (well help!).
Responsibilities What Youll Be Doing:
Talking to our awesome customers and helping them understand and upgrade their policies. Writing new policies with confidence and care. Managing calls, emails, and texts like a pro. Working independently AND being a key part of a team that genuinely has your back. About Us
RILEY TAYLOR INSURANCE AGENCY
INC, a leading Farmers Insurance partner, is revolutionizing the insurance landscape. We're an energetic, professional team committed to safeguarding futures and empowering our community with tailored solutions. Thrive in a dynamic culture that values innovation, client success, and continuous growth. Join us and make a tangible difference!
Benefits
- Paid Time Off (PTO)
- Fitness Centers/Gyms
- Other Retirement and Savings
- Health Insurance