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EA
Exodius Auto Lab
Automotive Customization Sales & Client Experience
Career Insights for Automotive Customer Service Representative
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Based on Virginia data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,316 / year median in Virginia
+14% projected growth
Job Description
Automotive Customization Sales & Client Experience Exodius Auto Lab Alexandria, VA Job Details Full-time $70,000 - $110,000 a year 11 hours ago Benefits Relocation assistance Qualifications Phone communication Client inquiry handling Driver's License Attention to detail Driving CRM system proficiency Client interaction via phone calls Full Job Description Exodius Auto Protection is a premium automotive protection studio in Alexandria. We specialize in paint protection film, ceramic coatings, window tint, and vinyl wraps. The role You own the customer from first contact through pickup. You'll handle incoming leads, build and send quotes, greet customers at drop-off, keep them updated while their vehicle is with us, and walk them through the finished work at pickup. Responsibilities Respond to calls, texts, and online inquiries, and follow up consistently Build and send quotes Conduct vehicle drop-offs, including walkarounds and documentation Keep customers updated during service Conduct pickups and explain warranty and aftercare Maintain accurate records in our CRM Requirements Automotive industry experience strongly preferred Sales experience strongly preferred Comfortable on the phone and confident speaking with customers Organized and detail-oriented Professional appearance and communication Valid driver's license and clean driving record Reliable and punctual Training is provided on our products, systems, and process. Compensation $19.25/hour plus 5% commission on jobs you sell and see through to completion W-2 position, paid semi-monthly Schedule Monday through Friday, 9:00 AM to 5:00 PM Saturday 11:00AM to 5:00