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Allied Universal

Security Officer - Full Time Unarmed Patrol Customer Care

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Security Officer
  • Full Time Unarmed Patrol Customer Care Overview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Full Time Unarmed Patrol Customer Care in
ALEXANDRIA, VA
, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. You will provide exceptional customer service and clear communication to tenants, visitors, and staff while contributing to a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.
Position Type:
Full Time Pay Rate:
$20.33 /
Hour Job Schedule:
Day Time Mon 04:00 PM
  • 12:00 AM Tue 04:00 PM
  • 12:00 AM Wed 04:00 PM
  • 12:00 AM Thur 04:00 PM
  • 12:00 AM Fri 04:00 PM
  • 12:00
AM What You'll Do:
Provide customer service to tenants, visitors, contractors, and property management personnel by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate. Respond to incidents, access concerns, tenant requests, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures. Conduct regular and random unarmed patrols of commercial property common areas, parking facilities, building perimeters, entrances, and other designated locations to help to deter unauthorized activity. Monitor access points and observe activity throughout the property, documenting patrol findings, incidents, and maintenance or security-related concerns in required reports. Communicate professionally with tenants, visitors, and first responders while supporting a welcoming environment at the location.
Minimum Requirements:
Customer service experience is preferred. Access control and badge experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1669837