Specialty Veterinary Client Service Representative

Specialty Veterinary Client Service Representative Virginia Veterinary Specialty & Emergency Charlottesville, VA 22901 $18

• $20 an hour
• Full-time $18
• $20 an hour
• Full-time Description Specialty Veterinary Client Service Representative (CSR) Do you enjoy building relationships with clients and being part of a team that provides advanced veterinary care?

Join the Specialty Department at Virginia Veterinary Specialty & Emergency as a Client Service Representative (CSR) and play a vital role in supporting our patients, their families, and our specialty teams. The Specialty CSR is often the first point of contact for clients visiting our specialty services, offering both professionalism and compassion. You'll support seamless communication between clients and doctors, assist with scheduling, and help ensure that each patient's visit runs smoothly.

Full-time schedule:

5 shifts per week, 8 hours each Dedicated to our Specialty Department (supporting Internal Medicine, Surgery, and other advanced services) Opportunities to work closely with specialists, technicians, and assistants in a collaborative, client-focused environment What You'll Do Greet clients with warmth and empathy in stressful situations Answer phones, schedule appointments, and manage patient check-ins/outs Collect payments and explain financial transactions clearly and professionally Maintain accurate medical records and ensure hospital cleanliness Collaborate closely with veterinary staff to support patient care What We're Looking For 1 year previous experience in a veterinary, or 2 years in human medicine preferred Excellent communication and problem-solving skills Ability to remain calm and compassionate in emotional or high-pressure situations Strong organizational skills and attention to detail Flexibility to work evenings, weekends, and holidays Why Join Us? Be part of a mission-driven team that saves lives every day Opportunities for growth and training in the veterinary field Supportive leadership and a collaborative work environment Competitive pay Paid time off and paid parental leave Health, dental, vision insurance Employee discounts 401K with company match Ready to make a difference in the lives of pets and their families? Apply today to join the Virginia Veterinary Specialty and Emergency team! About Virginia Veterinary Specialty & Emergency Virginia Veterinary Specialty and Emergency, located in Charlottesville, VA, is a full-service veterinary hospital providing 24/7 emergency services and advanced specialty care for dogs and cats . We partner closely with the general practice community to provide personalized, coordinated care. In addition to emergency services, we offer board-certified specialists in internal medicine, surgery, cardiology, oncology and critical care, as well as a rehabilitation department and are always looking to expand our specialty services to better serve our community's pets. From our state-of-the-art medical facility to our highly skilled team, we're dedicated to giving your canine and feline companions the best possible care. Equal Opportunity Employer Policy Virginia Veterinary Specialty & Emergency is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.