Online Transport is currently seeking a full-time Heavy-Duty Truck and Trailer Maintenance Shop Service Advisor at our Dublin, VA Shop. Online Transport is a family-owned company with over 20 years of stable and steady growth. Do you want to be a part of a company that makes you feel like you're more than a number? Do you want to be a part of a company that offers training, growth, and advancement opportunities? Are you looking to feel appreciated for your hard work and dedication? If you answered yes to these questions, then apply here, and come check out Online Transport!

Employee Benefits:

Our comprehensive benefits package is designed to reward our employees and their families with the resources necessary to take care of themselves today and in the future. Online Transport offers a very robust benefits package, including: Health care:

Medical, Dental and Vision Insurances:

Short-Term Disability, Long-Term Disability, and Company Paid Life Insurance 401K Plan with company match Paid Vacation/PTO Company provided OEM training with pay incentives Referral program Class A CDL license incentive with training provided Duties & Responsibilities Receive and process repair requests from drivers, dispatchers, and operations personnel. Assist the Shop Manager with administrative functions such as creating work orders, scanning documents, part ordering and inventory auditing, job scheduling, parts pick up, etc. Schedule preventive maintenance (PM) services and repairs for tractors, trailers, and related equipment. Coordinate with internal technicians and external repair vendors to prioritize repairs. Monitor equipment status to reduce downtime and improve fleet availability. Assist the breakdown call center team when needed due to vacations, PTO days and other issues requiring additional help. Serve as the main point of contact for drivers regarding maintenance concerns. Maintain accurate maintenance records for DOT compliance. Review repair orders and invoices for accuracy and completeness. Identify recurring equipment issues and escalate trends to management. Clean and maintain physical and digital work area daily. Perform other duties as assigned.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear; frequently stands, walks, uses hands to finger, handle or feel; and reaches with hands and arms. Ability to stand for long periods of time supporting full body weight Ability to walk 1000 feet minimum and change positions frequently Ability to frequently move shoulders with full range of motion in all six planes of movement Ability to reach heights over 72" frequently; ability to crouch to height of 18" frequently Ability to reach and stretch across the midline with full cervical range of motion and bilateral range of motion Ability to use hand tools constantly for extended periods of time Ability to stoop to 30" minimum and kneel to 18" minimum Ability to constantly go in/out of truck on 51" and one 24" step pulling full body weight. Ability to occasionally push 250 lbs, pull 125 lbs, frequently push/pull 100/50 lbs and constantly push/pull 50/25 lbs. Education High school diploma or equivalent required. Experience Heavy Truck and Trailer repair experience preferred Experience in the transportation industry a plus. Proficient computer skills / software navigation capabilities Experience working with TMT fleet maintenance software a plus Experience in using diagnostics software preferred Familiarity with DOT and FMCSA maintenance requirements preferred Skills/Certifications Valid Driver's License required. Basic computer skills required. Ability to read and write. Work Environment Office environment within a maintenance shop or fleet operations facility. Frequent communication with drivers, technicians, and vendors.

Job Type:

Full-time Pay:

Up to $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Relocate:

Dublin, VA 24084: Relocate before starting work (Required)

Work Location:

In person