Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

The Williams Brothers Corporation of America

Inside Sales/Customer Service

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Virginia data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

Explore Career

Job Description

About the company: The Williams Brothers Corp of America is a made in America manufacturing facility that does wholesale and regular distribution. This is a family owned business with 30 years experience in the building industry. We primarily build access doors and fire extinguisher cabinets. We work with end users, general contractors, and distribution.
  • Please note this is an in office position, not remote. It will not require any traveling.
  • Please note this is a job we will start off as an intern position, and eventually develop you into a sales assistant. This would not be a summer job, but give someone the opportunity to continue growing within sales
  • About the job: This job will require you to work with customer service under the direct of the sales manager.
In some cases you will need to work with production and shipping in order to assist with getting orders out or providing status to your customers. This is a manufacturing plant, so understanding company procedures, engineering deigns, and overall processes of the manufacturing of our goods.
Requirement:
  • Help customers do over the phone installation and other building requirements, this could require technical knowledge, so an in depth understanding of our companies operations are required.
  • Understanding math, mathematical procedures, and other forms of numbers required to build out quotes, send estimates, and work with customers to obtain sales.
Responsibilities :
  • Solves day-to-day problems relative to work expectations and accountabilities
  • Develop a strong cross-department presence to drive progress and ensure timelines are met.
  • Makes decisions which impact the daily operation of sales
A Typical Sales Day:
  • Regular phone calls, follow ups, normally an average of 35-50 phone calls a day
  • Cold calling will be a requirement under the direction of the sales manager
  • Follow up with customers who might be disgruntled or need to change product
  • Invoicing and billing customers under the direct of the sales manager
  • Assist customers with installation and other means of product assistance You can visit us at www.
wbdoors.com to learn more about what we do!
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
Paid time off
Shift:
8 hour shift
Education:
Bachelor's (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance