Find & Apply For Customer Service Representative Jobs in Front Royal, Virginia

About the company: The Williams Brothers Corp of America is a made in America manufacturing facility that does wholesale and regular distribution. This is a family owned business with 30 years experience in the building industry. We primarily build access doors and fire extinguisher cabinets. We work with end users, general contractors, and distribution.

• Please note this is an in office position, not remote. It will not require any traveling.
• Please note this is a job we will start off as an intern position, and eventually develop you into a sales assistant. This would not be a summer job, but give someone the opportunity to continue growing within sales
• About the job: This job will require you to work with customer service under the direct of the sales manager.

In some cases you will need to work with production and shipping in order to assist with getting orders out or providing status to your customers. This is a manufacturing plant, so understanding company procedures, engineering deigns, and overall processes of the manufacturing of our goods.

Requirement:

• Help customers do over the phone installation and other building requirements, this could require technical knowledge, so an in depth understanding of our companies operations are required.
• Understanding math, mathematical procedures, and other forms of numbers required to build out quotes, send estimates, and work with customers to obtain sales.

Responsibilities :

• Solves day-to-day problems relative to work expectations and accountabilities
• Develop a strong cross-department presence to drive progress and ensure timelines are met.
• Makes decisions which impact the daily operation of sales

A Typical Sales Day:

• Regular phone calls, follow ups, normally an average of 35-50 phone calls a day
• Cold calling will be a requirement under the direction of the sales manager
• Follow up with customers who might be disgruntled or need to change product
• Invoicing and billing customers under the direct of the sales manager
• Assist customers with installation and other means of product assistance You can visit us at www.

wbdoors.com to learn more about what we do!

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Paid time off

Shift:

8 hour shift

Education:

Bachelor's (Required)

Work Location:

In person