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The Atlantic District

Managing Expansion Agent

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$45,661 / year median in Virginia

-5% projected decline

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Job Description

Job Overview Welcome to The Atlantic District, where we believe insurance is about much more than policies; it is about people and the peace of mind we help them build. We are currently searching for a dedicated Managing Expansion Agent to join our close-knit office in the beautiful town of Linville, Virginia. Our mission is to provide the community with thoughtful, reliable protection that stands the test of time. As a core member of our team, you will be the face of our expansion efforts, reaching out to neighbors and helping them find the right fit for their homes, vehicles, and futures. We strive to create an environment where your work feels meaningful every day, and where you are encouraged to connect deeply with those we serve. If you enjoy building relationships, thrive on personal growth, and want to play a key role in a company that values your contribution, we invite you to join our family in Linville. You will be helping us grow, but more importantly, you will be helping our community stay safe.
Salary Range:
$220,000.00 - $250,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Flexible Schedule Life Insurance Disability Insurance Mon-Fri Schedule Hands on Training Vision Insurance Dental Insurance Parental Leave Career Growth Opportunities Retirement Plan Requirements Active Virginia Property & Casualty insurance license. Three or more years of professional experience in insurance sales. Demonstrated ability to manage and grow a client book of business. Strong comfort level with face-to-face community engagement. Clear and professional verbal communication skills. Familiarity with standard agency management systems and digital filing. Responsibilities Oversee the expansion of our insurance footprint throughout the Linville region. Connect with local residents to understand their unique coverage needs and risk profiles. Provide expert guidance on insurance products, ensuring every client feels heard and protected. Maintain accurate records and follow up promptly with prospects to ensure no questions go unanswered. Participate in local community events to strengthen our presence and build authentic relationships. Collaborate with the broader district team to share successful strategies and support overall growth goals. About Us The Atlantic District is a dynamic and growth-driven division of one of the nation's most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you'll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.