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Appian

Senior TS/SCI Consultant AI-Driven Customer Success

Career Insights for Customer Service Representative (General)

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Based on Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Job Summary Appian Corporation, based in McLean, VA, seeks a Senior Consultant for its Customer Success team to develop software solutions on the Appian platform after sales. You will drive digital transformations and empower clients to leverage AI tools within an agile project lifecycle.

You will collaborate with client teams to define processes, build data models, and deliver AI-enabled solutions while traveling up to 20% as needed. Compensation includes base salary and bonus with robust benefits.#J-18808-Ljbffr Job Description Appian Corporation, based in McLean, VA, seeks a Senior Consultant for its Customer Success team to develop software solutions on the Appian platform after sales. You will drive digital transformations and empower clients to leverage AI tools within an agile project lifecycle.

You will collaborate with client teams to define processes, build data models, and deliver AI-enabled solutions while traveling up to 20% as needed. Compensation includes base salary and bonus with robust benefits.#J-18808-Ljbffr

Benefits

  • Dental Insurance