Reliable. Customer-Focused. Detail-Oriented. If this sounds like you, we'd love to have you on our team! Our Williamsburg and Newport News Zips Cleaners locations are growing , and we're looking for dependable Lead Front Counter Associates to help provide top-tier service to our customers. As the first point of contact, you'll be essential in ensuring smooth operations, accuracy, and a great customer experience.

What You'll Do:

Customer Service First:

Greet customers with a smile, take in and tag clothes, and ensure orders are processed accurately.

Inventory Management:

Track and organize garments, ensuring all items are properly labeled and returned on time.

Problem-Solving & Issue Resolution:

Handle customer questions, concerns, and special requests with professionalism and care.

Ensure Store Readiness:

Open the store at 6:50 AM on scheduled days, making sure everything is set up for smooth daily operations. Reliability is

Key:

Show up on time, be dependable, and take pride in keeping things running efficiently.

What We're Looking For:

Reliable & Punctual:

We need someone who can consistently be there to open the store on time. Attention to

Detail:

Tagging and tracking clothes requires accuracy and organization.

Strong Customer Service Skills:

You enjoy helping people and making their experience easy and stress-free. Ability to Work in a

Fast-Paced Environment:

Multi-tasking and staying organized during busy times is essential. Why Join Us? Be Part of a

Growing Business:

We're expanding in the area and you'll play a key role in our success.

Competitive Pay & Growth Opportunities:

Hard work is recognized and rewarded.

Supportive Team Environment:

Work with a great crew in a positive workplace. ZIPS started out as eight separate dry cleaners in the Baltimore-Washington, D.C. area. In 2002, the stores united with the goal of providing a top notch dry cleaning experience that maintains high-quality services at one low price for any garment. Since then, ZIPS has expanded to over 65 locations across the country. We clean over 20 million garments for more than 500,000 customers every year, and we look forward to serving more customers every day!

Pay:

Starting at $15.00 / hour

Job Type:

fulltime

Schedule:

Monday to Friday Weekend availability

Education:

High school degree Work location: On-site Zips Norfolk. 5812 Poplar Hall Dr, Norfolk, VA, 23502