Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
2S
24Hr Semi Truck & Trailer Mobile Repair
Heavy Duty service advisor
Career Insights for Automotive Customer Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,316 / year median in Virginia
+14% projected growth
Job Description
Provide administrative assistance to support the service team Support the complete repair process including vehicle intake, opening repair orders, coordinating with the shop, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Maintain open communication with technicians, management team and customers regarding job status Occasional driving is required