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KFC

Customer Service

Entry-Level JobVerifiedNo experience needed

Pay: $12.77–$14.50/hr

Posted: 1 day ago

Location: Petersburg, VA (Onsite)

Last Updated: 5 hours ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow. Team Member (Customer Service)

Responsibilities:

Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness Contribute to the overall positive and collaborative family environment

Success Factors:

Takes absolute pride in everything you do Values customer service and positively impacts our guest's experience Brings an upbeat energy to the team Has a commitment to timeliness and a sense of urgency Practices high quality food and cleanliness standards $12.77 per hour - $14.50 per hour