About Us For generations, Hubbard Peanut Company has been crafting the highest quality peanuts with care, tradition, and a deep respect for our family legacy. From our home office and production facility in Sedley, VA, we bring that same commitment to quality, hard work, and community to everything we do. We work hard, we take pride in what we make, and we have fun doing it! The Role We're looking for a friendly, detail-oriented Seasonal Customer Service Representative to join our team during our busiest time of year. This role is the voice of Hubbard Peanut Company for customers calling to place an order, ask about our products, or track down a shipped order. You'll ensure every customer receives the same warm, personal service we've built our name on, all while keeping up with the pace of the holiday rush. What You'll Do Answer incoming phone calls promptly and courteously, assisting customers with orders, product questions, and account issues Accurately enter and process phone orders Provide order status updates, tracking information, and resolve shipping or delivery concerns Handle returns, exchanges, and customer complaints with patience and professionalism Stay knowledgeable on our full product line, including seasonal offerings and gift packaging options, to make helpful recommendations Flag recurring customer issues or product feedback to management Maintain a clean, organized workstation and adhere to all company policies What You Bring Previous customer service, call center is preferred Friendly, patient phone and email communication skills Comfortable working at a fast pace during high call/order volume Strong attention to detail and accurate data entry skills Basic computer proficiency (order entry systems, email, Excel/word processing) Ability to work as part of a team and stay positive under pressure Flexibility to work extended and/or weekend hours during the holiday season, as business demands Why Hubbard Peanut Company You'll join a team that's grounded in family tradition but never takes itself too seriously — where craftsmanship, accountability, and a little bit of fun go hand in hand. If you love talking to people and want to be part of the excitement of our busiest season, we'd love to meet you! Ready to be the voice of Hubbard Peanut Company this season? Apply today and become part of the Hubbard Peanut Company family. Benefits Flexible schedule Employee discount

Work Location:

In person

Job Types:

Part-time, Seasonal Pay:

$14.00 - $15.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

On-the-job training

Experience:

Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred)

Location:

Sedley, VA 23878 (Preferred) Ability to

Commute:

Sedley, VA 23878 (Preferred)

Work Location:

In person