Customer Service Specialist Griffin Oil & Propane Suffolk, VA Job Details Full-time 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Sales transaction processing Customer service In-person customer service Filing High school diploma or GED Managing clients in a customer support role Office record organization Full Job Description Busy office environment that requires the ability to multitask and process customer requests, orders and services.

General duties are inclusive of:

Answering phones and emails in a courteous and efficient manner. Order entry and processing customer requests Providing accurate and courteous service over the phone and in person Comfortably communicate company policies and procedures Utilizing POS terminals, taking payments and providing receipts Good understanding of all Microsoft products. Accurately maintain and manage customer information via CRM software and files Other general office and administrative duties upon request

EOE Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Preferred)

Work Location:

In person