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Hair Club for Men, Ltd., Inc.

Client Service Coordinator - Tysons Corner

Pay: Not specified

Posted: 3 weeks ago

Location: Tysons, VA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

A Day in the Life of a

Client Service Coordinator:

You'll be Responsible for the Centers administrative and office support functions along with any activities. Facilitating new client and existing member flow. Communicating important details across all departments Actively manages all scheduling activities and responsible for delivering the ultimate client experience ("UCE") to all clients .

What You'll Need:

2+ years of administrative assistant and customer service experience. Actively manages scheduling activities, including booking and appointment confirmations. Assist with inventory management, including full responsibility of ordering and collections. Persuasive selling techniques of promotions. Ability to build trust and preserve strong client and team relationships. Passionate and energetic about helping others, displaying genuine care and compassion Have the ability to work independently and adapt to business needs. Willing to continuously improve and eagerness to learn new skills and techniques. Strong active listening skills Bilingual (English/ Spanish) a plus .

Great Perks & Benefits:

Attractive work hours: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays. Receive the best benefits in the industry , including: Paid time off (PTO) Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more) A 401(k)-retirement savings plan with company match Tuition reimbursement Company-paid training A wealth of opportunities for growth and advancement Hair Club is an Equal Opportunity Employer High School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.