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K&S Management

Customer Service Representative & Receptionist

Career Insights for Customer Service Representative (General)

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Based on Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Job Description K&S Management and Supply is a full service commercial custodial company that has been servicing the DC Metropolitan area for the past 38 years. We are seeking a motivated individual with customer service experience, to provide customer services to our clients.
What we expect:
Answering and making phone calls on behalf of the office Deliver timely and outstanding customer service to existing customer base Assist with new ideas to build a positive relationship with new and existing clients Play a role in resolving client concerns and issues Required experience: Computer knowledge to include Microsoft Word and Excel A proven track record of customer service with references to support the like At least 2 years of experience Additional requirements Duties include the ability to meet and provide marketing materials to prospective clients as well as conducting presentations to interested parties Passion to learn and promote our business This is a full time position. Above is an outline of the values and demands we require for the position of a Customer Service Representative & Receptionist. Being able to support these desires is of utmost importance to K&S Management. If you feel you are able to meet the requirements listed and are able to conduct business in a professional manner, then we suggest you apply for the position. We are an equal opportunity employer. Please submit your resume for consideration to our email. Or, feel free to call our office at 703-442-8136 between the hours of 8:30am and 5pm, Monday through Friday.
Job Type:
Full-time Pay:
$45,000.00 - $55,000.00 per year
Work Location:
In person