Service Writer

Job Description A Service Writer with STC Management is responsible for delivering an energetic, positive experience for ALL customers! Attitude and mindset are crucial to this position as you will be reviewing service recommendations with each customer for their vehicle. Prior automotive experience is a plus. That being said, we are willing to train the right individuals with a "proven" track record in sales!

STC Service Writer Functions:

You will be required to complete all CBT's "Computer Based Training", train and review STC's SW training manual, follow all safety procedures within our locations. You will need to demonstrate excellent communication skills and basic computer skills. Have problem solving skills, strong time management, patience and the willingness to always go above and beyond while maintaining sales goals. Additional functions of the SW position include but are not limited to greeting new arriving customers within 10 seconds of them pulling onto one of our lots, escorting customers to our lounge's along with a proper lounge orientation, perform ring outs when needed, clean and organize the SW station and help within the store when needed and answering telephones properly and professionally. The position descriptions in no way states or implies that these are the only duties or tasks to be performed by the employee. Employees of STC Management Jiffy Lubes are required to follow any other job-related instructions and job-related duties requested by their managers on duty. required to follow any other job-related instructions and job-related duties requested by their managers on duty.

Skills:

• Proficiency in English (additional languages are a plus)
• Strong phone etiquette and communication skills
• Ability to analyze and solve problems efficiently
• Prior experience in customer service or sales is preferred
• Data entry skills with attention to detail
• Ability to multitask in a fast-paced environment If you are a motivated individual with a passion for delivering top-notch customer service, we invite you to apply for this exciting opportunity.

Join our team and be part of a dynamic work environment where your skills and dedication will be valued.

Job Type:

Full-time Pay:

$15.00

• $20.94 per hour Expected hours: 35
• 40 per week

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

8 hour shift Ability to

Commute:

Job Type:

Full-time Pay:

$15.00

• $20.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person