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Old Bridge Veterinary Hospital

Customer Service Representative

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Job Description

We are currently looking for new customer service representatives to join our amazing team! Old Bridge is a privately owned small animal hospital that has been serving the Woodbridge area for over 40 years. We offer wellness exams, routine vaccines, surgery, digital radiology, mobile ultrasound, in house and reference laboratory diagnostics, as well as boarding and grooming. We are experienced, compassionate professionals who treat each patient as if they are our own. Our mission at Old Bridge Veterinary Hospital is to provide high quality veterinary care in a relaxed and friendly setting. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. Employment with our hospital is more than just a job, you are joining a fun team of dedicated people bonded by a common purpose and built on trust and respect! If you are looking for a down to earth friendly work environment, we encourage you to apply today! Responsibilities & Requirements Punctuality, reliability, and dependability Maintain a positive and bubbly attitude to create a welcoming and friendly atmosphere for clients and team members Engage with every client in warm and welcoming manner Acknowledge customers by name Responsiveness to clients' needs and requests Patience and attentiveness when dealing with clients, especially in emotional situations Adaptability to communicate effectively with clients of diverse backgrounds and personalities Book appointments, confirm follow-ups, manage medical records, and ensure accuracy Ability to handle transactions and cash with accuracy Explain fees, process payments, and manage invoices. Show initiative and capability to juggle multiple tasks efficiently in a dynamic and fast-paced setting Proficiency in handling multi-line phone systems Willing to support team members in developing their skills and knowledge while increasing their own Be able to work a flexible schedule that includes open to close shifts and
Saturdays Pay:
$14.00 - $18.00 per hour Expected hours: 9.0 - 25.0 per week
Benefits:
Employee discount Flexible schedule
Experience:
Veterinary:
2 years (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements