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TA
The Atlantic District
Agent
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Vermont data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$45,205 / year median in Vermont
-6% projected decline
Job Description
Job Overview Welcome to The Atlantic District, where we believe insurance is about much more than just policies—it is about protecting the people and dreams that make Burlington such a special place to live. We are looking for a dedicated and warm-hearted Agent to join our close-knit office in the heart of Vermont. Here, you will find a supportive space where your individual voice matters and your hard work is genuinely appreciated by your peers and leadership alike. We pride ourselves on moving away from high-pressure sales tactics, focusing instead on being reliable advisors who genuinely care about our neighbors. As an Agent with us, you will have the opportunity to make a tangible impact on the lives of local families and small business owners every single day. If you enjoy solving problems, building meaningful connections, and helping others feel secure in their future, we would be delighted to have you on our team. Let's work together to provide the kind of thoughtful service our community truly deserves.