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JG
Jambalaya Group
Client Service Specialist
Career Insights for Client Service Representative / Associate
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Based on Vermont data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$52,176 / year median in Vermont
-15% projected decline
Job Description
Client Service Specialist Marblestone Wealth -
A Private Wealth Advisory Practice of Ameriprise Financial Location:
In-Office -Colchester, VT Employment Type:
Full-time About the Role Marblestone Wealth is seeking a detail-oriented and client-focused Client Service Specialist to join our growing wealth management practice. This role is central to delivering a high-touch client experience while ensuring the seamless execution of investment operations and service processes. You will partner closely with Financial Advisors to support client relationships, execute transactions, and manage day-to-day operational workflows. The ideal candidate thrives in a fast-paced environment, demonstrates strong ownership, and believes that going above and beyond for clients is the standard. Key Responsibilities Client Service & Operations Serve as a primary point of contact for client inquiries and service needs, delivering a high-quality client experience while building and strengthening long-term relationships. Support account servicing, including transfers, forms, and client communications Facilitate money movement (wires, ACH, rollovers) and manage account updates Execute trades and ensure all truncations are accurately tracked, documented, and maintained within client records in accordance with compliance requirements. Prepare client reports and coordinate with external partners as needed Onboarding & Team Support Partner with the home office to resolve account issues and ensure timely completion of transactions Assist with team initiatives, process improvements, and overall practice operations Maintain compliance with all regulatory and firm standards Why Join Our Practice Join a growing wealth management practice where your role can evolve as you develop. This position offers the opportunity to build expertise in client service and operations while gaining exposure to the broader financial planning and advisory business. As the practice grows, so will opportunities to take on additional responsibility and advance your career. Whether your interests lead you toward operations and client service leadership or ultimately toward an advisor role , we will support your professional development and help you build the skills needed for your next step. Our Culture & Values We hire for character, culture, and commitment, and are guided by a strong set of shared values and principles.Core Values:
Service, Integrity, Teamwork Cultural Values:
Empowerment, Commitment, Sustainability Guiding Principles:
Attitude makes all the difference- Every interaction creates a story
- We leverage each other's strengths
- Start where you are
- Enjoy the ride
- Leadership from every chair We prioritize building a connected, high-performing team through meaningful recognition and community involvement, including annual team-focused events and organized community service initiatives.