A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
in Rutland, Vermont, United States Job Description We're looking for friendly, enthusiastic people who love Vermont and value our practical, hard-to-find products. As a Customer Service Representative, you'll help customers find exactly what they need—and perhaps something they didn't know they wanted—from our catalog and online store. Full•and part-time seasonal positions are available! Sound like fun? You may be exactly who we're looking for! No experience? No problem—every Customer Service Representative receives on-the-job training.
Location:
15
West Street, Rutland, VT Current Customer Service Hours of Operation:
Monday•
Saturday :
8:00am•8:00pm
Sunday:
10:00am•6:30pm A Sampling of What You'll Do Assist customers by phone with orders from our catalog or online store Answer questions about products and orders Build product knowledge about The Vermont Country Store's offerings Connect with customers and build relationships during calls Who We're Looking For Must be a Vermont resident Must have an internet speed of at least 40mbps for remote work Must be age 16 or older Dependable, enthusiastic, flexible team player Ability to learn new computer applications Ability to use a laptop, keyboard, and mouse Comfortable working in a fast-paced environment About Us The Vermont Country Store is one of America's most unique and beloved companies. Family-owned by the Ortons since 1946, we offer a wide selection of high-quality, practical, and hard-to-find goods through our catalog, website, and stores in Weston and Rockingham, Vermont. While we embrace our old-fashioned country store roots, we also drive innovation in our marketing, operations, and workplace culture. For two years running, The Vermont Country Store has earned the #1 ranking in Newsweek Magazine's Best Online Shops Universal Service Provider category, ahead of Amazon, Walmart, Target, and other industry leaders. Join a high-performing team that collaborates, innovates, and delivers strong results. We support lifelong learning, promote from within, and create long-term opportunities for those who excel. Even if you don't meet every qualification, we encourage you to apply and explore where a career with us could lead. What You'll Love About The Vermont Country Store Flexible schedules! Potential for year-round employment Free local bus service Employee referral bonus 40% employee discount Fun seasonal activities and giveaways Perks including Vermont Area Attractions discounts Apply online at https://www.vermontcountrystore.com/careers To view full details and how to apply, please login or create a Job Seeker account
