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Bilingual Sales and Customer Service Assoc (Spanish and English Required)
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Washington data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
The award winning Robinson Insurance Agency, located on Lake Bellevue, is seeking a well qualified professional, who can provide an exceptional client experience. If you are energetic and self motivated this is a great opportunity for a rewarding career with excellent income and growth potential. You will be responsible for generating results by helping customers with their insurance needs and assessing cross-selling opportunities with our existing clients.
Bilingual Customer Service and Sales Responsibilities:
Conduct consultative sales calls for pre-qualified leads. Articulate the value proposition of our insurance products clearly and persuasively. Actively listen to client needs and tailor solutions to meet their specific requirements. Address and overcome customer objections with confidence and expertise. Manage your sales pipeline effectively, ensuring timely follow-up and progression of opportunities. Collaborate with the sales team to share best practices and drive overall success. Maintain a high level of professionalism and customer service throughout the sales cycle. Cross-sell other insurance products to current clients Explain features and benefits of Insurance Conduct yourself professionally and ethically both inside and outside the office Meet company goals and expectations
Bilingual Customer Service Requirements:
Spanish and English speaking Minimum 1 year prior sales or customer service experience Strong communication and organizational skills Background check required Experience in inside sales strongly desired We offer a unique compensation program designed to reward individual effort and team performance, which we feel is at the core of our long term success. Compensation is comprised of a base salary, commission, plus a monthly team bonus, based on monthly team goals.
Compensation:
$65,000-$100,000
About Us:
We provide Auto, Home, Business, and Life insurance to help protect our clients and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you!
•Please send your resume
Job Type:
Full-time Pay:
$65,000.00 - $100,000.00 per year
Benefits:
401(k) matching Paid time off
Experience:
sales: 1 year (Preferred)
Language:
spanish (Required) Ability to
Commute:
Bellevue, WA 98005 (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Dental Insurance
- Life Insurance