Customer Service Representative AppleOne - 3.8 Bellevue, WA Job Details Temp-to-hire $22 - $24 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Customer records maintenance Personal service client interaction documentation Managing customer accounts Customer communication Account maintenance Account troubleshooting Service scheduling Research Incident Escalation Billing issue inquiries Handling account queries Escalation handling Entry level Client interaction via phone calls Customer data entry Full Job Description Job Summary A busy call center team in Bellevue, WA is seeking a dependable Customer Service Representative for a full-time, onsite temp-to-hire opportunity. This role is a great fit for someone who enjoys helping people, communicates clearly, and can stay calm and professional while handling a high volume of customer calls. The work environment is structured, team-oriented, and focused on delivering quality service to the public. Candidates can expect supportive leadership, clear procedures, hands-on training, and the opportunity to build long-term customer service skills in a stable government and public sector setting. This is an excellent opportunity for a reliable Customer Service Representative who wants to grow with a team that values professionalism, accuracy, teamwork, and positive customer experiences. Key Responsibilities Handle inbound customer calls and respond to questions in a timely, professional, and courteous manner. Assist customers with account, service, billing, scheduling, and general inquiries. Research customer issues, provide accurate information, and offer appropriate solutions. Document customer interactions, update account information, and maintain accurate records. Escalate complex concerns according to established procedures. Meet quality, productivity, attendance, and customer service expectations in a fast-paced call center environment.

Compensation and Benefits Pay:

$22 to $24 per hour.

Job Type:

Temp-to-hire.

Schedule:

Full-time.

Workplace:

Onsite.

Location:

Bellevue, WA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1030