Part-Time | Monday - Friday | 11:00 AM - 4:00 PM | $18/hour About the Role We are looking for a motivated, personable, and reliable Outbound Customer Engagement Specialist to join our team. This role is focused on connecting with customer opportunities, confirming and updating information, identifying opportunities for our sales team, and creating warm handoffs to producers. This is a great opportunity for someone who enjoys talking with people, is comfortable on the phone, and can stay organized while working toward daily activity goals. Key Responsibilities Make outbound calls to prospective customers Verify and update customer contact and account information Engage customers in a friendly, professional manner Warm transfer qualified customers directly to our sales team Accurately document call results and customer information Track daily calling activity and transfer metrics Consistently meet established calling and performance goals Follow established scripts, processes, and compliance guidelines What We're Looking For Excellent verbal communication and phone skills Friendly, confident, and professional demeanor Comfortable making a high volume of outbound calls Strong attention to detail and organizational skills Ability to work independently and stay focused Comfortable using computer systems and entering information accurately Reliable attendance and punctuality Previous customer service, call center, or sales experience is a plus, but not required

Schedule & Compensation Hours:

Monday - Friday, 11:00 AM - 4:00

PM Pay:

$18/hour

Position:

Part-Time Why Join Us? You'll play an important role in helping our sales team connect with more customers while developing valuable communication, customer service, and sales skills in a supportive team environment. If you are energetic, goal-oriented, and enjoy connecting with people, we'd love to hear from you!

Pay:

$18.00 per hour Expected hours: 25.0 per week

Benefits:

Paid training Ability to

Commute:

Bothell, WA 98011 (Required)

Work Location:

In person