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1st Security Bank of Washington
Customer Service Representative
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Based on Washington data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
A GREAT PLACE TO WORK AND BANK
Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm.BENEFITS AND PERKS
Full medical, dental, and vision coverage for individual or family plan. Life insurance. Long- and short-term disability insurance.
OUR CORE VALUES
Relationship Driven- we strive to "WOW" (surprise, excite and delight) each other and our customers. Ethical
- fair, honest and act with integrity. Lead by Example
- maintain a positive attitude, show respect for others, and have some fun! Accountable
- we take our responsibilities seriously and we meet our commitments with urgency. Team Player
- dependable, enthusiastic contributor to team success and to the greater good of the bank. Embrace Dreams
- we encourage each other to reach for our dreams. Diversity
- we celebrate diversity and support equality for all. Community Oriented
- we actively support our communities and the Bank's CRA initiatives. Open and Honest Communication
- always professional, responsive, and timely.