Cashier/Customer Service Representative Krispe Grocery & Smoke Shop Everett, WA Job Details Part-time | Full-time $17 - $18 an hour 14 hours ago Qualifications Bilingual Retail sales transactions Visitor query response Retail customer service procedures Product presentation Customer relationship building Phone communication Client inquiry handling Cash register operations Team management Customer engagement Merchandising display arrangement Retail store product knowledge Retail math POS systems Client interaction via phone calls Full Job Description Job Overview Join our dynamic team as a Cashier and Customer Service Representative, where your energy and enthusiasm will create memorable shopping experiences for our customers. In this vital role, you will handle retail sales transactions, operate the cash register with precision, and provide exceptional customer service that keeps our guests coming back. Your positive attitude and proactive approach will help foster a welcoming environment, ensuring every visitor feels valued and satisfied. This position offers an exciting opportunity to develop retail skills, engage with diverse customers, and contribute to a vibrant store atmosphere. Responsibilities Greet customers warmly and assist them with their purchases, product information, and store inquiries. Operate POS (Point of Sale) systems efficiently to process retail sales transactions accurately. Handle cash register operations, including cash handling, cash drawer management, and balancing registers at shift end. Conduct product demos when needed to showcase features and benefits of merchandise. Upsell products and promote store specials to maximize sales opportunities. Maintain stock levels on the sales floor through stocking and merchandising efforts. Provide excellent phone etiquette when answering inquiries or assisting customers remotely. Assist with retail store product knowledge and merchandising to enhance visual appeal and sales. Support supervising staff during busy periods or in their absence to ensure smooth store operations. Requirements Prior experience in retail sales or cashiering is preferred; supervisory experience is a plus. Strong communication skills with the ability to engage customers effectively in bilingual settings if applicable. Proficiency in POS systems, cash register operations, and basic math for handling transactions accurately. Knowledge of retail math for calculating discounts, totals, and change accurately. Ability to perform retail store product knowledge and assist with product demos confidently. Excellent phone etiquette and customer service skills to handle inquiries professionally. Experience in upselling, merchandising, stocking, and retail sales transactions is desirable. Basic understanding of cash drawer handling, cash handling procedures, and retail math principles. Join us in creating a lively shopping environment where every customer leaves satisfied! Your dedication will help drive our success while you grow your skills in a fast-paced retail setting.

Pay:

$17.00 - $18.00 per hour Expected hours: No less than 30.0 per week

Work Location:

In person