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SC
Smoke City For Less
Customer Service Associate
Career Insights for Customer Service Representative (General)
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Based on Washington data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
Must be 21 years or older to apply. We're looking for individuals who have prior nicotine vape experience, someone who's a fast leaner and able to remember a variety of information in a number of different categories. Once hired as a CSA you'll be expected to offer accurate and helpful information about the items we carry and how to properly use and maintain them. Customer satisfaction is expected. We have daily task sheets that are to be completed by each employee every day, this is to ensure our stores maintain cleanliness and organization.