Find Jobs
Find Jobs Near You – Available Work in Your Location
Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Washington data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,117 / year median in Washington
-9% projected decline
Job Description
Customer Service Representative Uline $25 to $30 paid time off, paid holidays, tuition assistance, 401(k) United States, Washington, Lacey 3131 Hogum Bay Road Northeast (Show on map) Sep 03, 2026 Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Hours:
Various on-site full-time shifts available. Why Customer Service at Uline?
Best-in-Class Training:
Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career:
Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make a
Difference:
Deliver legendary service by identifying effective solutions that support our customers' business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-PR1
#
LI-WA001
(#IN-WACS) #ZR-WACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans