Customer Service Representative

Job Overview Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is Part time to start but we would aim to eventually be full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment.

Salary Range:

$20,000.00 - $30,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Parental Leave Hands on Training Career Growth Opportunities Mon-Fri Schedule Paid Volunteer Days Bonus Opportunities Monthly Employee Appreciation Lunch Retirement Plan Life Insurance Requirements Possess an upbeat, positive and enthusiastic attitude. Must be highly self-motivated. Strong communication skills, both oral and written. Driven and goal-oriented individual. Responsibilities Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Provide exceptional customer service and support. Be outstanding at relationship building. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Schedule appointments for sales staff to meet prospective customers. Provides on-going support to insurance clients as needed. About Us Ben Volk Insurance is a family-owned independent agency serving Liberty Lake, Spokane, and the greater Inland Northwest.