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The EXCHANGE

Customer Experience Specialist/Lewis Main/Firearms/RFT

Pay: $20.54–$26.81/hr

Posted: 4 days ago

Location: McChord Air Force Base, WA (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 10/12/2026

Career Insights for Customer Service Representative (General)

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Based on Washington data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,117 / year median in Washington

-9% projected decline

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Job Description

H-009108-2026

Customer Experience Specialist/Lewis Main/Firearms/RFT United States - Washington - Joint Base Lewis/McChord (JBLM) Regular Full Time Job Description Creates an exceptional shopping experience by demonstrating specialty product knowledge, assessing customers' needs by actively listening, and providing solutions to maximize customer satisfaction and loyalty. Facility Name

JBLM-LEW MAIN STORE

Job Grade 2 Job Tier 1 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Salary Minimum $20.54 Salary Maximum $26.81 Number of Positions Remaining 1 Job Expires 14-Sep-2026