Experience must include:

One (1) year experiencing working with, configuring, or implementing any of the following: SCCM Imaging processes ITIL Processes including ticket systems Remote Desktop or Remote Assistance tools Command line utilities such as PSTOOLS, Batch files, or Windows native utilities Knowledge of MS Office Application Suite including Word, Excel, Outlook, PowerPoint, and Access. The ability to communicate effectively to all internal staff and customers to aid in the resolution of technical issues.

The ability to:

Understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions. Promote and support a respectful, equitable, and inclusive workplace for all employees. Promote and support respectful, equitable, and inclusive delivery of services to customers. The ability to take action to learn and grow. The ability to take action to meet the needs of others. Experience can be obtained concurrently. Up to two (2) years of relevant education (Computer Science or closely related field) may substitute year for year for experience.

What may set you apart:

Bachelor's degree in computer science or related field. A+ or equivalent certification. Forklift certification. Proficient knowledge of computer operating systems. The ability to resolve data cabling issues.

Additional Requirements of Employment:

This position will travel extensively throughout Washington state, including overnight stays. Non-travel days will be worked in-office at our Tumwater, WA warehouse location. You must be able to travel regularly and meet in-office expectations. This position is required to lift 40 pounds independently. Prior to a new hire, a pre-employment screening, including criminal record history, will be conducted. Information from the pre-employment check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to ensure that people with disabilities are provided reasonable accommodation. For additional information about this position, available accommodations or the interview process, contact Kyle Odell. Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion! How to

Apply:

Select the Apply button at the top of this job announcement. A resume will not substitute for the \"work experience\" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as \"see attachments\" may be considered incomplete. Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization . A paycheck is just part of a total compensation package. We offer some of the nation's best benefits . We value diverse perspectives and life experiences. We employ and serve people of all backgrounds. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington. Veteran/Military Spouse Preference Notice To take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team . Use a subject line that includes the title of this position. The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, religion, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344. The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days. We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). 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